Privacy Policy

1. Information We Collect

We collect information necessary to provide a "Quality Service Experience," which may include:

• Contact Information: Name, business name, phone number, and email address.
• Service Details: Equipment types, service history, and facility location.
• Usage Data: Information on how you interact with our website to improve our digital marketing and SEO.

2. How We Use Your Information

Your data is used to:

• Coordinate service calls and parts delivery.
• Provide expert equipment consultation.
• Send relevant updates regarding preventive maintenance or new equipment solutions.

3. Information Sharing

We do not sell your personal data. As an Authorized Hobart Sales and Service Representative, we may share necessary information with Hobart or ITW brands solely to facilitate warranty repairs, parts sourcing, or manufacturer-level support.

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

5. Contact Us

For questions regarding these policies, please contact our Roanoke office:

• Address: 6737 Thirlane Rd. Roanoke, VA. 24019
• Phone: (540) 362-1638